Not all leads are syncing to the chosen Cadence/Sequence

When a lead is synced from ProLeads to an email communication system, the logo of the email tool will show up next to the lead name. If it doesn't there are a few ways to solve this:

First, make sure that the campaign is connected to the right cadence/sequence. You can check this by clicking on the cogwheel next to the campaign name (https://my.proleads.io/campaigns), then edit. Also make sure that the "auto-add" box is checked.

Then go into the campaign, click on the cogwheel next to the lead. Then "Sync to PersistIQ/SalesLoft/Outreach". If the logo shows up next to the lead the sync has worked. You can now sync all the leads at once. You do this by clicking on the cogwheel next to the campaign name once you are inside the campaign. Then "sync campaign to all plugins". This will take 10-30min depending the number of leads in the campaign

If the logo doesn't show up when syncing an individual lead. Contact us at support@proleads.io

 

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